In today’s world, we are literally bombarded with all different forms of communication. Now you can shoot someone a text, a quick email, SMS or Facebook message with a few simple clicks. With ease of speed, etiquette can sometimes be forgotten. Let me ask you, can you “hear” someone’s voice when you read their email? I can. The energy comes right off the screen. And it can be tough to keep cool under fire. So, what do I do when I get an uncomfortable (or hostile) email? See for yourself:

I would love to hear from YOU! How do you handle aggressive emails? Thanks for sharing your thoughts. Together we can conquer email aggression!

P.S. Want the skills to deal with Challenging Conversations? I have a free eBook that expands on this very topic!

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