The Blog

Articles + videos to help you get inspired

Customer Service: Why Being Real Pays off Every Time (Video)

Have you ever had that moment on the phone with an employee of a major service provider and you felt like they were reading a script? You were keenly aware that perhaps because they were being recorded (yes, you were told that when you were on hold) they could not be themselves.   I don’t know about you, but fake is fake and real is real, and I can smell the difference. If you want to build loyalty… smile, connect and listen.  You’ll be loved for life. Watch the video below for more…

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Alexa Fischer

Meet Alexa Fischer

Wishbeads founder Alexa Fischer is an actress, teacher, author, and speaker whose work helps people go after their dreams, build their confidence, and break free from fear. It’s time to ignite your light.

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